How True Crash Law collects, uses, and protects your personal information.
Effective Date: January 1, 2026
This Privacy Policy describes how RTC Direct Marketing LLC, operating as True Crash Law ("True Crash Law," "we," "us," or "our"), collects, uses, and safeguards personal information submitted through the website located at truecrashlaw.com (the "Site"). By using the Site, you agree to the practices described in this policy.
We collect personal information that you voluntarily provide when using our Site, including when you submit a case review request, complete a lead form, or register for SMS communications. The types of information we may collect include:
We also collect certain non-personal information automatically when you visit our Site, including browser type, IP address, device type, pages visited, and referring URLs. This information is used to improve Site functionality and is not linked to your personal identity.
We use the information you provide solely to deliver the services offered through the True Crash Law platform. Specifically, we use your information to:
We do not sell, rent, or share your personal information with third-party marketers. Your personal information is used exclusively to provide you with services through the True Crash Law platform and will not be transferred to external parties for marketing or advertising purposes.
When we connect you with an attorney from our network, we will share relevant details from your case submission with that attorney for the purpose of evaluating and potentially representing your case. This sharing is a core function of our service and is done with your awareness and implicit consent through your use of the platform. Attorneys who receive your information through our referral process are independent legal professionals and are subject to their own professional obligations and privacy practices.
We carefully vet the attorneys in our network and share information only to the extent necessary to facilitate your legal connection. We do not share your information with attorneys outside of our established referral network.
If you consent to receive SMS communications from True Crash Law, your phone number will be used solely to send you case-related updates, deadline reminders, and — where separately consented — informational communications about our services. Your phone number will not be sold, rented, or transferred to third parties for marketing purposes. You may withdraw your SMS consent at any time by replying STOP to any message we send. Your decision to opt out of SMS communications has no effect on your ability to receive assistance through our platform.
Our Site may use cookies and similar tracking technologies to enhance your experience and gather non-personal usage data. Cookies are small data files stored on your device that help us remember your preferences and understand how visitors interact with our Site. You may disable cookies through your browser settings; however, doing so may affect the functionality of certain features on the Site. We do not use cookies to collect personal identifying information without your direct provision of that information through our forms.
We implement reasonable technical and administrative safeguards to protect the personal information you provide against unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure. While we take your privacy seriously and work to protect your information, we cannot guarantee absolute security of information transmitted through the internet.
The Site is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that a minor has submitted personal information through our Site, please contact us at help@truecrashlaw.com and we will take appropriate steps to remove such information.
The Site may contain links to third-party websites that are not operated by True Crash Law. We have no control over the content or privacy practices of those sites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any third-party site you visit through a link on our Site.
Depending on your state of residence, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of information we hold about you. To exercise any of these rights or to ask questions about our data practices, please contact us using the information below. We will respond to your request in accordance with applicable law.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the Effective Date at the top of this policy. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
True Crash Law / RTC Direct Marketing LLC
55 Public Square #1710
Cleveland, OH 44113
Email: help@truecrashlaw.com
Phone: 330-969-6834